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If you have ordered multiple products, shipping, delivery and invoice dates may vary. Our carriers don’t deliver on the weekend or holidays.ĭelivery times might vary for custom products. If you place an order on a weekend or holiday, or after 12pm PST, the order will be processed on the next business day.ĭelivery times through Microsoft Store may take longer around holidays or due to circumstances out of our control. Our business days are Monday through Friday 8:00 AM to 5:00 PM, excluding holidays. Not available with Xbox Design Lab products or any customizable products. You can also make changes in the name and address associated with your Microsoft account, which is also the shipping address.Īvailable on eligible products. If you'd like to follow your order, see Track your order from Microsoft Store. The total charges will add up to the final amount for the overall order. This may result in more than one charge for items in one order.

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If you order more than one item, we will issue an authorization to your payment method for the full amount at the time of your order or soon after, then charge you for each item when it ships. Microsoft Store will charge your selected method of payment when your item ships. Some products may be excluded from shipping to APO/FPO addresses due to size, weight or material restrictions. Tracking within the Military shipping network and onward to the APO/FPO address is not available. Estimated delivery dates cannot be provided for shipping to APO/FPO addresses.Ĭustomers will receive a tracking number in their shipping confirmation email to track when Microsoft Store delivers the order to the Military shipping network.

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Microsoft Store offers free Military (APO/FPO) Shipping for eligible products. Xbox Design Lab ships FedEx only, and therefore can't be routed to deliver to a P.O. Letters in the address can be uppercase or lowercase.Īny of the following separator characters between letters: . The Address 1 or Address 2 lines must contain one of the following variations: POBOX #, POSTALBOX #, POSTBOX #, POSTOFFICEBOX #, or BOX #, where # is a P.O. box however, if your only option is a P.O. We don't ship to personal mailboxes, or U.S. Rural route numbers are OK, but may result in longer delivery times. We need a full street address for delivery purposes. For sales in other countries or regions, visit one of the international Microsoft Stores. The United States Microsoft Store only ships to the U.S.

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